32% of customers would consider leaving a brand they loved after just one poor experience. by Katya Vakulenko | Jan 25, 2024
32% of customers would consider leaving a brand they loved after just one poor experience. by Katya Vakulenko | Jan 25, 2024
Unstructured contact centre data comes in three main varieties: Web and Social Data, Chat & Voice. by Katya Vakulenko | Jan 25, 2024