Your Definitive Guide to Contact Centre Technology We know how hard it is to deliver a smooth customer experience. Behind the scenes we need practice, knowledge, training… and the right technology to underpin it all. Cloud-based, extensible infrastructure...
Alta-1 is a not-for-profit organisation aimed at providing educational services and making a difference in the lives of disengaged young people and their families, Alta-1 provides a safe place for teens who cannot attend mainstream schools. Their new campus was...
The Glen Hotel, situated in Eight Mile Plains in Queensland, has an extensive history of supporting and connecting its customers. It is amongst Queensland’s oldest continuously trading licensed premises, beginning in 1865 as a bustling watering hole providing hot...
Global web conferencing powerhouse, Intrado, has been delivering telephony, conferencing and collaboration tools for organisations since its inception as West TeleServices in 1986. Intrado’s services and demand have only increased, first with the rise of the internet...
For the financial technology sector, time is money. Discover how CCNA’s project management expertise guided this global fintech leader in modernising their organisation’s communications by making the switch to SIP.
A busy hospital is one place where communication lines are most critical. Discover how CCNA worked with Nepean Hospital to scale up to meet their growing communities needs without interrupting their essential focus on delivering quality care and medical...
